Creating or Resetting Network Passwords

Network Passwords

Effective August 11, 2009 employees will need to follow a little more complex set of instruction when setting a password:

Your password must be at least 8 characters long and not contain any part of your user name.
It must include characters from three of the four categories (UPPERCASE, lowercase, a numeric digit 0-9, a symbol such as !, $, %, etc.)
It may not be changed more than once every 24 hours.
It may not be any of your last 3 passwords.
It will expire every 90 days.

Network passwords are now the same password employees will use for their ESS password! Detailed ESS information may be found here:

How to Change or Reset Network Password

There are two ways to change your password:

From a computer on campus, login to the computer then hit Ctrl+Alt+Del and select change password.
From off campus you can use webmail to change your password. Login to webmail at webmail.bloomu.edu, then click on options in the upper right section of the screen, then pick change password.

What if I forget my password?

There are three different ways to handle this situation.

Log into the newly available reset system at password.bloomu.edu (**See info about new password reset system below**)
If logged into Webmail, click the “Reset My Password” link.
Click the “Forgot my password…” button on your computer login screen. (Note that this feature is currently being deployed and may not be available yet on all computers.)

About the password reset system

The new system will ask you three questions:

1) What are the last 4 digits of your ISO number?
Your ISO number is printed on the bottom right of your university identification card.
2) What is your birth date?
(MM/DD/YYYY) Make sure you enter the slashes, full year and leading zeros (example) 01/02/1959
3) What is your employee number?
Your employee ID number.

Note: The password reset system is only available for University employees.

Non-employees, for the time being, will still need to contact the help desk to have their password reset.

Students should use the student password reset page at reset.bloomu.edu.

Invalid Login Attempts

After five (5) invalid login attempts (i.e., entering the wrong password when logging onto your computer, using webmail, or accessing the ESS system), an account will be locked for ten (10) minutes.

When using the password reset tool, if there are three (3) invalid attempts to reset a password (i.e. invalid answers to the 3 questions), the password reset system will unavailable for one hour.

Still need assistance?

If you still need assistance after trying to reset your password, please enter a help desk ticket. Should that be necessary, use:

Problem Type - Account Security (Network/Passwords)

Category - ESS

Symptom - Password reset or Request for instructions